Chief Operations Officer at L.L.Bean
Marie McCarthy is Chief Operations Officer at L.L.Bean, and has been with the company since 1993. Working primarily in human resources throughout her career, McCarthy's role with L.L. Bean has evolved in recent years to include current oversight of Operations, including Fulfillment, Returns, Manufacturing, Customer Satisfaction, and Corporate Facilities and Real Estate. Marie is a member of L.L. Bean's Investment Committee and Benefits Committee, convenes the Retail Real Estate Committee that governs store selection/construction, and convenes the Corporate Real Estate Committee that oversees all corporate holdings. She has also been a Sponsor of L.L. Bean's Diversity, Equity, and Inclusion efforts. In her leadership role at L.L. Bean, McCarthy supports over 3,500 employees and is well versed in all of the challenges that organizations face in hiring, developing and retaining talent in today’s competitive work environment. She is also responsible for managing extensive operations that serve L.L. Bean's customers worldwide. Marie’s background provides her with experience in strategic planning, customer experience, and distribution operations, along with extensive understanding of the people issues companies face. She also serves as an Independent Director on the Board of Camden National Bank, and is currently on the nonprofit Board of Directors of Maine Health as well as the Board of Directors of the Olympia Snowe Women's Leadership Institute. Marie holds a Bachelor’s degree in Psychology from the University of Wisconsin-Madison and a Master’s degree in Industrial Relations from the University of Rhode Island. In her spare time she enjoys time spent outdoors with her family, including her twin teenage daughters.